Pinpoint one’s preferred strategy for managing conflict

The self-assessment takes approximately 25 minutes to complete, and we recommend you allow up to an hour for the interpretation of results, debrief, and action planning. The facilitator guide also includes step-by-step instructions for a half-day training workshop that’s supported by the participant workbook and Microsoft® PowerPoint presentation®. Trainer certification is not required.

Discover the five different ways people respond to conflict

The Conflict Strategies Inventory is based on more than 35 years of research and the highly regarded Blake and Mouton styles grid. Presented with ten hypothetical workplace situations, individuals identify a preference for one of five conflict strategies: Integrating, Avoiding, Smoothing, Competing, and Compromising.

Learn and practice when to use alternative strategies

The Conflict Strategies Inventory is most appropriate for people in the midst of workplace conflict, but all individuals, from frontline employees to team members and managers, will find this tool immensely helpful. It can be used as a stand-alone learning instrument, the centerpiece of a more comprehensive curriculum, or a tool to develop new approaches and solutions, tackle recurrent conflict issues, inspire interest and creativity, and introduce conflict management skills to teams.

Ready to learn valuable conflict strategies?

Click here to browse all of our Conflict Strategies products. 


Browse Products

“The Conflict Strategies Inventory challenges people to look differently at conflict. It not only stimulates a lot of valuable discussion, it’s actionable, which is the biggest reason I choose it over another well-known assessment.”
Glen Whipple, LTI Consulting, LLC